INTRODUCTION

The Office of Information and Library at LungHwa University of Science and Technology is aimed to provide various information and library services to meet the needs of teaching, learning and academic research. Since the beginning of the establishment of the University in 1969, the office has kept expanding for campus computer networks, academic information systems, and books and electronic journals.

The services of the office consist of two parts: information services and library services. The goal of information services is to build and to support campus computer network infrastructure, academic information systems, basic information education and research needs, and other information services. The services include to provideing quality campus network to ensure stability of connection between TANET and campus network and online administration operation. The office is currently engaged in software research, planning to make the office as the software R and D center on campus. Therefore, the office has upgrade network bandwidth to Gigabit Ethernet, and has set up facilities for distance learning and wireless LAN so networked, computerized, wireless campus can be completed. Furthermore, the office has set up the ISMS mechanism and obtained the ISO27001 certification to enhance our campus information security infrastructure.

Current responsibilities of the information services include：

1. Providing consultation services on WWW, E-mail, FTP and BBS for the faculty and the students；
2. Supporting basic computer courses and academic research；
3. Developing and supporting online administration on campus；
4. Offering integrated information services and maintaining normal functioning of the database, hardware and software for campus networking；
5. Providing high-quality network services and enhancing the functioning of the network；
6. Building up the campus computer network infrastructure of Lunghwa University and maintaining the system.
7. Library services are comprised of two sections: reader service and technical service. The office also has a Library Consultant Committee with the University level to assist in planning.
8. Usage of budget and future development. To promote sustainable development, the office aims to improve the library’s collection not only in quantity, but also in quality.

The library aims to supply various information services to meet the needs of teaching, learning and academic research. Since the beginning of the establishment of the University in 1969, the library has kept expanding for the growing book collection. It was moved many times. Every movement and expansion symbolized the progress and development of the library. The library building was renovated in April, 2000 and remodeled in May, 2018. While the library was being remodeled, we also imported the face recognition service at the entrance, the book charging machine, as well as book borrowing and seats management with finger recognition.

The library is a 7-store modernized building with floor space of 5,892 square meters, which is located beside Lunghwa Slope. From the library, we can see a magnificent view of mountains. It is spacious, bright, well-equipped, and user-friendly. At present, there are more than 550,000 book collections (including electronic books), 200 journals, 30,000 electronic journals, 200 electronic databases, and 6,000 audio-visual materials.

The library has a chief librarian in charge of the library’s development and planning. There are two sections, reader service and technical service, with one section chief in charge of the steering of operations and six senior clerks to execute operations. In addition, there is a Library Consultant Committee of the University to assist the library in planning the usage of budget and future development.

In the era of rapid information technology development and social changes, the library services have transformed from paper to digit, and the operational procedures have changed from manual work to automatic systems, and the formats from physical to virtual, especially no longer limited by spatial distance. All of these indicate the changes of the library. To provide high-quality services, the library’s automatic systems can support the needs of readers with new, rapid, substantive, and simplified functions. Readers can use Wireless LAN in every corner of the library. The service of Remote Patron Authentication (RPA) gives readers freedom to access the library anytime and anywhere. The system of digitalized dissertations and theses can promote the visibility and cited rate of the University’s degree theses.

For the sustainable development of the library, it aims to improve the collection not only in quantity but also in quality. The library is a knowledge treasury for research and learning at all times. Our every effort will aim to attract more people to come to the library. It is always our mission to promote the use of the library’s enormous collection. The service will be more sophisticated while it also keeps its diversification. The most important is the “reader-centered” idea, which will be kept in mind forever.

SYSTEM DEVELOPMENT SECTION

This section is responsible for the computerization of teacher/student services and campus administration. Its job descriptions are: Install and maintain the teachers’ information system. Install and maintain the students’ information system. Install and maintain the administrators’ information system. Install and maintain the information system for the Teaching and Learning Excellence Project. Introduce Information Security Management System (ISMS).

NETWORK APPLICATION SECTION

This section is campus network, as well as the installation and management of wireless network. Its job descriptions are: Process applications for firewall authentication. Process applications for Domain Name System (DNS) and its changes. Install and manage e-mail accounts of the staff and students. Manage and maintain campus anti-virus software Manage campus and dormitory network Manage and maintain Intrusive Prevention System (IPS). Help trouble-shoot computer network related problems.

ADMINISTRATION CONSULATION SECTION

This section is in charge of installing and maintaining a coherent and reliable campus website that responds to inquiries from staff, students, and visitors, as well as authorizing campus software and promoting information security. Its job descriptions are: Install and maintain LHU’s World Wide Web. Execute school policy and coordinate intersection affairs. Draft budgetary estimate on information and control the execution of information budget. Consolidate budget for common software and conduct software consultation and purchase. Install and promote Information Security Management System (ISMS). Support others unit for computer consultation.

READER'S SERVICE SECTION

This section is in charge of anything that is directly related to readers including circulation, reading, book reservation, reference consultation, inter-library cooperation, promotion of electronic resources, planning and execution of promotional activities, management of library web page, issuance of library cards, management of student workers, and management of audio-video rooms, research booths and study rooms, etc.

TECHNICAL SERVICE SECTION

This section is the library’s behind the scene hero in charge of the requisition, selection, procurement, classification and numbering of books, journals, e-books, e-journals, electronic information, audio-visual material. Other responsibilities include installing and maintaining the library’s information system and management and maintenance of the library’s building and its facilities.

CONTACT INFO

Circulation Desk Tel: 886-2-82093211ext.3102

E-Mail: cc@mail.lhu.edu.tw or library@mail.lhu.edu.tw

Office：University Library(1st Floor & 8th Floor)

FACILITIES

Mobile internet area

Sofa reading area

Reading discussion area

Access control

Reading area

Reading area